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SKILLS DEVELOPMENT

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"Delegation And Follow-Up"
Designed with an eye on team-building, this session focuses on effectively allocating key work tasks within the organization. Leaders are provided with skill development tools targeted at building effective management teams.

This program is a perfect follow-up to the Virtual CEO™ Validation and Action Planning (VAP) off-site. Participants learn how to structure effective review forums and create a sense of accountability within the leadership team.

Duration: 2 Days
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"Process Mapping"
Ideal for the improvement-focused work team. This two-day session covers basics such as process selection (strategic v. tactical) mapping techniques (MS PowerPoint v. Visio), and value-add and non-value added classifications. Partidicipant uses include process re-engineering, root cause problem solving, and value chain analysis.

Participants review common approaches, examine case studies, and then apply their newly developed skills to problem sets which they bring to the session from work.

Duration: 2 Days
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"Root Cause Analysis"
Ideal for the improvement-focused work team. This course typically follows Process Mapping and focuses on proper use of pareto charts and fish-bone diagrams. Participants review case studies and are requested to bring "live data" which is reviewed individually during the session.

Duration: 2 Days
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"Effective Data Collection"
Ideal for improvement teams or financial analysts. Session covers advanced topics such as activity-based costing, leading edge performance metrics, and uses of electronic collection tools such as hand-held devices and the web.

Duration: 1 Day
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